B2BLIX Pigu BuyBox guides
Troubleshooting

Understand why API price updates may take longer for large catalogs, how marketplace request limits affect publishing, and what to check when calculated prices are not yet live.

A practical guide to the complete B2BLIX synchronization workflow, including product imports, monitoring schedules, calculation frequency, manual synchronization, exports, and marketplace updates.

Learn how category mapping, inherited coefficients, and product-level price limits affect BuyBox calculations, and what to check when a discount does not change the final price.

Learn why removed products may still appear in B2BLIX, how automatic product cleanup works, and what to check before reporting an outdated or duplicate product.

Learn how B2BLIX handles products with zero stock, when stock changes can be sent to Pigu, and how to verify stock or delivery-hour values in the exported XML. This guide explains the difference between BuyBox price calculation and stock export. It also provides practical checks for products that remain active, inactive, or out of stock after synchronization.

Learn how B2BLIX reacts when your offer is not currently winning, which settings control the calculated price, and what to check before publishing price changes.

Troubleshoot rejected XML feeds, missing attribute mapping, unreadable file structures, and imports that do not update in Pigu. Learn how to verify the B2BLIX export, recreate the Pigu import connection, and review the result.

Troubleshoot failed synchronization reports, unrecognized import columns, faulty EANs, items not found, and temporary source-reading problems.

Use Product Checker to review the data recognized for a product, the latest observation times, the calculation steps, and the resulting price. Learn how to investigate an unexpected BuyBox price and verify which product data, marketplace observations, price limits, and pricing decisions were used.

This guide explains the two ways to configure MIN/MAX limits in B2BLIX, the validation rules that apply, and the checks sellers should complete before exporting calculated prices.

Learn what to check when your B2BLIX login fails, how to reset your password, and what to do when the normal recovery process does not restore access.

Learn why the “Exported” value may be empty when using API synchronization and what to check when API data, stock, or collection hours are not updating.

Learn how to check and correct marketplace slug settings when B2BLIX cannot discover your products or display marketplace statistics.

The winning percentage shows the approximate share of recently observed product offers where your shop was identified as the current BuyBox seller.

Understand which parts of price monitoring, calculation, export, marketplace processing, and product visibility are controlled by B2BLIX and which are controlled by Pigu.