B2BLIX Pigu BuyBox guides
Troubleshooting

Check Product Checker, the generated XML or API export, synchronization reports, and Pigu import timing when a calculated price is not yet visible on the marketplace.

Learn how delivery time can affect BuyBox ownership, what to check in B2BLIX, and how to test a stronger pricing strategy without exceeding your minimum and maximum price limits.

Learn how price limits and pricing strategies affect BuyBox calculations, what to check for a non-winning product, and how to review the calculation before changing live pricing settings.

Reports, Product Checker, and other B2BLIX views may temporarily show different information because marketplace monitoring and synchronization calculations run at different times.

Learn why B2BLIX may show an incorrect winning status, an unrecognized seller, or an undefined BuyBox case, and what to check before changing your pricing settings.

Prices in an exported CSV file may appear as dates when opened in Excel. This is usually caused by Excel automatically interpreting the values, not by an incorrect B2BLIX export.

Learn why small repeated price reductions can happen, how monitoring frequency affects the calculation, and which account settings to check before changing your pricing strategy.

This guide explains product discovery delays, public marketplace availability, category monitoring, and differences between Product Checker, All Products, and BuyBox Simulator results.

Learn how to diagnose products that are missing from a B2BLIX export by checking the imported standard price, minimum and maximum limits, synchronization reports, and product-level export information.