B2BLIX Feed guides
Support questions
How to diagnose sudden product-count changes and supplier feed failures
Support questions· Supplier operations· Synchronization· Troubleshooting
A practical diagnostic guide for investigating failed supplier downloads, changed feed structures, mapping problems, stale-product controls, and unexpected catalog or export count changes.
How to monitor processing, translations, and feed synchronization
Support questions· Operations and monitoring· Synchronization· Translation
Learn how to identify whether a delayed update is waiting for supplier synchronization, translation, classification, export generation, or marketplace processing. This guide explains how to follow product data through B2BLIX Feed, check the relevant account sections, and find the stage that needs attention when information is not yet updated.
How to prepare, test, and connect a marketplace export
Support questions· Export· Testing· Launch
Prepare a destination-specific export, test representative products, review the generated XML, and connect the verified export URL to your marketplace or other sales platform.
How to protect supplier credentials, helper urls, and export links
Support questions· Security and privacy· Suppliers· Exports
This guide explains how to handle private supplier credentials, request headers, helper-generated URLs, and account-specific XML export links safely during setup, troubleshooting, and credential rotation.
How to replace or retire a supplier without losing catalog coverage
Support questions· Supplier lifecycle· Export· Synchronization
Replace or retire a supplier safely by checking export dependencies, preparing the replacement in parallel, testing its mapped data, and reviewing which products will disappear when the old supplier is removed.
How to translate product content and build multilingual exports
Support questions· Translation· Data transformation rules· Export
Use supplier language settings and data transformation rules to translate selected product titles, descriptions, or other content for multilingual XML exports.
How to troubleshoot rejected feeds, missing marketplace products, and data differences
Support questions· Troubleshooting· Export· Marketplace
Trace an affected product from the supplier source through B2BLIX and into the destination to find where it was rejected, excluded, changed, or delayed.
How to turn a destination xml specification into a b2blix export template
Support questions· Xml template design· Export· Data transformations
Learn how to convert a marketplace, website, or partner xml specification into a practical B2BLIX export template, including product paths, output fields, values, transformations, and validation.
How transformation-rule priority and product-level testing work
Support questions· Transformations· Rule priority· Export checker
Understand how several matching transformation rules interact, how rule order changes the final result, and how to test representative EANs before publishing export changes.
Why the same ean can have different values in different exports
Support questions· Export· Troubleshooting· Data transformations
Learn how to compare one product across two B2BLIX exports and identify which supplier selection, margin, filter, transformation, content, template, or timing difference produced the result.