B2BLIX Feed guides
Troubleshooting

Learn what happens when a product disappears from a supplier feed, how stale stock is changed to zero, and when an old product is removed from the B2BLIX catalog.

Learn how to control which products are included in an export by combining AND and OR conditions, selecting supplier or product attributes, and adding exclusion rules. This guide explains why a product may be included in or excluded from a B2BLIX Feed export and provides a practical checklist for reviewing filter logic and product-level results.

Learn which product identifiers and attributes B2BLIX Feed expects, why EAN mapping is essential, and how products with missing or unmapped categories are handled.

A practical troubleshooting guide for supplier mapping, incorrect prices, currency settings, and products that do not appear in B2BLIX Feed or a generated XML export.

Learn how price-based and content-based supplier selection work, which attributes are taken from the selected content supplier, and how to verify the final result for a specific EAN.

A practical diagnostic guide for investigating failed supplier downloads, changed feed structures, mapping problems, stale-product controls, and unexpected catalog or export count changes.

Trace an affected product from the supplier source through B2BLIX and into the destination to find where it was rejected, excluded, changed, or delayed.

Learn how to compare one product across two B2BLIX exports and identify which supplier selection, margin, filter, transformation, content, template, or timing difference produced the result.