Terms of Service

1. Introduction

1.1 These Terms of Service ("Terms") govern the use of the B2BLIX Platform ("Service", "Platform", "Software") provided by Saas Factory OU ("us", "we", "our"). By using our Service, you ("User", "you", "your") agree to comply with these Terms.

2. License Agreement

2.1 We grant you a non-exclusive, non-transferable license to use the Software for its intended purposes, subject to these Terms.

2.2 You may use the Software only if you have an active subscription.

2.3 You may not resell, duplicate, copy, reverse-engineer, or distribute the Software, nor may you interfere, misuse, or harm its operations. Using the Software for any unlawful actions is strictly prohibited.

2.4 All intellectual property rights, including but not limited to the source code, modules, functions, structure, and design of the Software, remain our exclusive property.

2.5 We may modify these Terms to ensure the functionality of the Software. In such cases, we will notify you in advance via email.

2.6 We may occasionally carry out scheduled or emergency maintenance updates, during which the Software may be temporarily unavailable.

3. Access and Payment

3.1 To access the system, the user must have an active subscription to the service.

3.2 The subscription's functionality, including the collection and storage of payment data, recurring payment collection, and the process of collecting the payment amount, is provided through a third-party integration with Stripe. (https://stripe.com/)

3.3 A subscription is considered active under the following circumstances:

  • a) As agreed upon by both parties (discounted, trial, or free period).
  • b) Upon successful payment of the subscription based on the agreed tariff.

3.4 The subscription cost (tariff) depends on the volume of processed data and is calculated individually. If the user's data exceeds this volume, the system will only process the necessary portion.

3.5 The service provider reserves the right to change the subscription price based on economic factors or changes in other operational costs to ensure the system's functionality. Users will be notified in advance of any impending changes with appropriate reasoning. In the event of significant changes, alternative solutions will be proposed.

3.6 The user can cancel the subscription independently through the system, via the respective interface. Depending on the specific cancellation date, it might be terminated from the next month.

3.7 Refund Policy:

For system setup services, the paid amount is non-refundable.

For the subscription service, a full or partial refund of the paid amount is possible if:

  • a) It's only for the last month of the subscription.
  • b) The user genuinely hasn't utilized the software, and all automated processes were turned off during that period.

4. Data Collection and Use

4.1 We will collect and process data as described in the BuyBox Algorithm Overview.

4.2 We prioritize your data's security and will not share it with third parties without your explicit consent, except as required by law or as necessary for the operation of our Service.

4.3 For further information about how we handle user data, please refer to our Privacy Policy.

5. Limitation of Liability

5.1 While we strive for accuracy, we cannot guarantee that the Software will always function without disruptions, delays, or imperfections.

5.2 We will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Software.

6. Termination

6.1 We may suspend or terminate your access to the Service if you violate any of these Terms.

6.2 You may cancel your subscription at any time, subject to the terms of your subscription agreement.

7. Miscellaneous

7.1 These Terms constitute the entire agreement between you and us and supersede any prior agreements.

7.2 These Terms are governed by the laws of the jurisdiction in which we are based, without regard to its conflicts of law principles.

8. Prohibited Usage

Users of our platform are required to maintain the highest standards of conduct and integrity. The following actions are explicitly prohibited on our service:

8.1 Fake Profiles: Creation of deceptive or fake profiles is strictly prohibited. We reserve the right to verify the authenticity of user profiles through mechanisms like ID verification, phone confirmation, or video conferencing.

8.2 Illegal Activities: Engaging in activities that violate local, national, or international laws or regulations is not allowed. This includes, but is not limited to, fraud, misrepresentation, and participation in any unlawful ventures.

8.3 Invasive Actions: Publishing, sharing, or disseminating another user's private or personal information without their explicit consent is forbidden. All exchanges of private information must be conducted securely and with respect to user privacy.

8.4 Spam and Phishing: Sending unsolicited messages, engaging in deceptive practices, or attempting to compromise the security of another user or the platform itself is strictly prohibited.

8.5 Inappropriate Content: Uploading, sharing, or promoting content that is pornographic, violent, discriminatory, hateful, or in any other way objectionable is not allowed.

8.6 Multiple Accounts: Users are limited to one active account. Creating multiple accounts to deceive, commit fraud, or circumvent our policies will result in the immediate suspension of all related accounts.

Any violations of the above-stated rules may result in a range of actions, including but not limited to warnings, account suspension, or legal action.

Warranty disclaimer

THE USE OF THE PLATFORM, B2BLIX AND ANY OF OTHER SERVICES, ITEMS OBTAINED THROUGH THE PLATFORM IS AT YOUR OWN RISK. ALL THE SERVICES ARE PROVIDED ON “AS IS'' AND “AS AVAILABLE” BASIS, WITHOUT ANY KIND OF WARRANTIES, EITHER IMPLIED OR EXPRESS. NEITHER ANY PERSON ASSOCIATED WITH B2BLIX PLATFORM NOR B2BLIX MAKES ANY REPRESENTATION OR WARRANTY WITH RESPECT TO THE SECURITY, QUALITY, ACCURACY, COMPLETENESS, RELIABILITY OR AVAILABILITY OF THE PLATFORM. THIS DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAWS.

B2BLIX INCLUDING ITS AFFILIATES, EMPLOYEES, AGENTS ARE NOT RESPONSIBLE FOR ANY KIND OF DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USAGE, OR INABILITY TO USE THE PLATFORM, ANY WEBSITES LINKED TO IT. THIS INCLUDES ANY CONTENT ON THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM INCLUDING ANY INDIRECT, SPECIAL, DIRECT, CONSEQUENTIAL DAMAGES. INCLUDING BUT NOT LIMITED TO, LOSS OF REVENUE, EMOTIONAL DISTRESS, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USAGE, LOSS OF GOODWILL, LOSS OF DATA. THIS DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAWS.

Claims

The content of B2BLIX is based on User generated content. Which means B2BLIX does not verify, check or control the content uploaded and created by users for any copyright violations of any kind, including copyrights and other intellectual property rights. If you believe that any of the uploaded content violates certain copyright laws, you should report this to B2BLIX Support Service.

Contact Information

SaaS Factory OÜ (16191717)

Harju maakond, Tallinn, Kesklinna linnaosa, Sakala tn 7-2, 10141

[email protected]